Return Policy

My hope is that you absolutely love your item!  I want to be sure that my store policies are fair, clear and transparent. If you have any questions at all please contact me via the contact page.
It is my pleasure to help you in any way I can. 
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I would like to restate that because of the process of hand-making your items, all custom made tumblers will differ slightly from the online photos. Before I apply the final layers to your tumbler I will be in contact with you for your approval on the item. If however upon arrival you feel that the item is not as described, please contact me to make corrections. The buyer will be responsible for any and all shipping charges.

Unless your items arrive damaged or defective:
I cannot accept returns for:
- Custom or personalized orders
- Items on sale
 
DISCLAIMER
As with all small items that could pose a choking hazard, all items are to be used under adult supervision only. I take great care of securing any embellishments on my products; however, it is possible that small pieces could detach and pose a choking risk to young children. The customer agrees that the use of any of my items is entirely at the customer's own risk.